It Helpdesk Specialist

Tech-Americas is looking for an experienced IT helpdesk to join our team. In this role, you'll be responsible for assisting in all the company's network and IT internal needs, monitoring network systems, and identifying and resolving network issues. Experience with ticketing systems, hardware, and network troubleshooting is needed to fill this role successfully.



Our Benefits:

• Law Benefits

• Excellent Salary

• Growth opportunities

• flexible, engaging, and diverse workplace

• Personal development



Our requirements:

• 2+ years of experience in a Helpdesk or network support position

• Experience with ticketing systems

• Basic understanding of network protocols and topologies (TCP/IP, WAN, LAN,

• routing, switching, DNS, DHCP)

• Familiarity with CCNA concepts and protocols

• Strong analytical and problem-solving skills

• Excellent communication skills

• Ability to work independently and in a team environment.

• Willingness to work in a 24/7 on-call environment.



We are looking for tech-savvy people willing to take their careers to the next level.



Apply Here!